Refund policy
At PeachMe, we want you to love every piece! 💖 If something isn’t quite right, we’re happy to help.
Returns
We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return on eligible items.
To qualify, items must be unworn, unwashed, unused, in their original condition with tags attached, and accompanied by proof of purchase.
All approved returns are issued as store credit in the form of a PeachMe E-Gift Card. Store credit is processed within 7–10 business days after your returned items are received and inspected.
Customers are responsible for return shipping costs. Original shipping fees are non-refundable, except where required by law.
To start a return, email support@peachmeleggings.com with your order number. Once approved, we’ll provide instructions on how and where to send your package. Items sent without prior authorization will not be accepted.
Exchanges
We offer one size exchange per eligible item within 30 days of delivery, subject to availability.
Items must meet our return eligibility requirements. Customers are responsible for return shipping costs for standard size exchanges.
To request an exchange, email support@peachmeleggings.com with your order number and requested size. Once approved, we’ll provide instructions on how to return your item.
Final Sale Items
The following items are final sale and are not eligible for returns or exchanges for a change of mind:
- Supplements, vitamins, and wellness products
- Coffee products
- Yoga mats
- Candles and mugs
- Digital products and downloadable items
- Gift cards
Return Conditions
To maintain the quality of our products, all returned items must be in their original condition.
Returns and exchanges will not be accepted if items:
- Have been worn, washed, or altered
- Have makeup, deodorant, tanning products, or other stains
- Contain pet hair or strong odors, including perfume, smoke, or body odor
- Have rips, holes, or damage caused after delivery
- Are missing required original tags
- Do not meet our return eligibility requirements
We reserve the right to refuse returns or exchanges that do not meet these conditions. Ineligible items may be shipped back to the customer at their expense.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If an item arrives damaged, defective, or incorrect, contact support@peachmeleggings.com as soon as possible with your order number and photos of the issue.
We’ll review the issue and work to make it right! 💖
Shipping Protection
Optional shipping protection is available at checkout, with pricing based on your order value. Coverage for eligible lost, stolen, or damaged shipments is subject to the shipping protection terms provided at checkout.
Questions?
For questions about returns or exchanges, contact support@peachmeleggings.com. We’re always happy to help! 💖
This policy does not affect your rights under applicable consumer protection laws.